Shortage Situation Handling

We treat as a shortage issue any situation that might lead to a line stop and a short or a longer disruption to your production. Some common reasons of a shortage could be: the obsolescence of the product, EOL, failure by another vendor to deliver on time. Our specialist teams have the industry experience to know that a shortage situation should be handled with top priority. A dedicated account manager speaking your native language will assist you by: sourcing the shortage components from verified sources and making sure that you will have them as soon as possible at the fairer market price.

Procedure

  • 1. PURCHASING AGENTS

    Our purchasing agents, take immediate action by sourcing the components from the local and the global market.

Our Certifications

ISO 9001:2015 Certification

ISO 9001:2015 specifies requirements for a quality management system when an organization: a)needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. Selecting a distributor that voluntarily holds itself to these standards ensures you will receive quality product and dedicated customer service.

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ESD DIN EN 61340-5-1:2008 Certification

Applies to activities that: manufacture, process, assemble, install, package, label, service, test, inspect, transport or otherwise handle electrical or electronic parts, assemblies and equipment susceptible to damage by electrostatic discharges greater than or equal to 100 V human body model (HBM). Our ESD program prevents failures of electronic components due to electrostatic discharge, saving our customers time and money on costly ESD related disruptions.

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ERAI Member Certification

We are a member of ERAI, a global information services organization that oversees, investigates and evaluates problems in the global electronics supply chain. We use the information provided by ERAI in our supplier selection process.

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